I redid my HD with the image disc. I got a computer from work and it has all this stuff. Anyways this is the 3rd time. It always seems to run much better after about 4 months of redoing it. This time I now get a pop up window from "MSN Messenger service" When I wake up and turn the monitor on its there. Sometimes 5 min later, to as long as a day inbetween pop ups. One said to disable msn messenger service to quit getting these. I cant find that anywhere. I have windows 2000 xp? I will look again when I get home. We have pop up stopper and Zone alarm. Still no good.