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Borgeson Universal Co.

7418 Views 15 Replies 8 Participants Last post by  jungle, 
D
I recently installed a Borgeson steering shaft into my 1984 Ramcharger. I started out asking questions here on the site, and then tried a web search and hit upon Borgeson's Website. The website is quite helpful, with detailed pictures of their products, complete listings of applications and even a link for custom applications (if Borgeson does not stock an exact assembly for your application, if you provide them with a miniumum of information, they will make a custom assembly for you).

Borgeson's Warranty is also top notch (although, after seeing the product I doubt I'll ever need it).

After looking around the site for a bit, and figuring out what I needed, I decided that I would rather speak to someone before I placed my order. I called them up, wondering if I would get actually get to speak to anyone (it was 4:45 PM on Veteran's Day, Tuesday, November 11). I was extremely pleased, and a bit suprised, when someone answered on the second ring. I was quickly transferred to a salesman, who was intimately acquainted with Dodges, and knew the exact part for my application. We discussed the part for a bit, and then I asked if the double u-joint shaft would work for me. The salesman (I feel so bad, I don't remember his name) immediately knew what I was talking about, and asked a few direct questions about my steering setup. Once we had determined that it would fit, I placed the order, and asked for overnight shipping. The salesman seemed genuinely upset that he could not get it to me overnight (Wednesday), but said that it would go out, Next Day Air, first thing Wednesday morning.

The shaft arrived, as expected, first thing Thursday morning. The install was a snap, and I made my trip to Uwharrie without a single worry.

Thank you Borgeson!

Jake
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C
I'd just like to ad that I found them to have very fast shipping. I received mine in 36 hours from when I ordered. Granted, we're both in New England, but still, it was way faster than I expected.
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D
I can't remeber when I put their shaft on my 79 Ramcharger, but it has been over 100K miles. No problems and it is still tight.
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Raminator
Just want to reitereate the great customer service.  Each email I sent to them was answered within 24 hours, except weekends, which is understandable.  Highly recommend them.
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F
well I was not so lucky with Borgeson :(

The customer rep was rude on the phone and even if they say on their website that for 10$ extra they can ship through USPS, there was no way she would do so for me.

I explained to her that it was because it was way cheaper for me, but she kept telling me she could not have a tracking number other than by using UPS (which is completely false).

I also asked if they had a Canadian resseller and she didn't seem like searching for that since she gave me the phone number of a shop in new jersey! (that was no use for me).

I ended up cancelling my order with them and ordered my shaft from Summit racing.  Saved close to 20$ doing so and I'm 100% satisfied of summit.
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Raminator
You didnt ask for a manager? ???
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RED90RC
I went through summit because it was cheaper...
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F
Raminator said:
You didnt ask for a manager? ???
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nah, I didn't feel like complaining too much and I found out while on the phone with her that it was cheaper from summit racing too.

But I just finished installing the shaft and I have to say that it's even better than I tought it would be!
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RED90RC
You won't be disappointed...
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Raminator
That I can agree with.  Customer service and cost aside: the product is wonderful.  Mine's going strong after over 10K miles and it's still tight as can be.  All I do is rattle can it every once in a while to keep the rust off.
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Psycoticredneck
only problem I had was after 3 years I decided to install a body lift.  over the course of Ohio winters, the telescoping shaft froze up.  I decided to pull the shaft off the truck so I could chuck it up in the bench vise and free up the slip joint.  Both the allen head set screws in the joint broke off and I ended up after several attempts at extracting them cutting the ujoint to shreds to get it off my steering box.  Had to buy a new u-joint from summit at the cost of 75 to 80 bucks.  I'm not really pissed at Borgeson, they make an excellent product.  I'd just recomend pulling the shaft once a year to keep everything freed up to save your self the headache later if you go to do a body lift or have to replace a steering box.
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Raminator
Lithium grease works well too.
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Psycoticredneck
Raminator said:
Lithium grease works well too.
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thats what i used the first time around when I originally installed it. this time around I drilled & tapped the outer half and installed a grease zerk to eliminate one of the problems permanently. I now make a routine of breaking both the allen set screws in the joint loose every few months and lubing the threads with PB Blaster before running them back in.
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Raminator
psycoticredneck said:
thats what i used the first time around when I originally installed it. this time around I drilled & tapped the outer half and installed a grease zerk to eliminate one of the problems permanently. I now make a routine of breaking both the allen set screws in the joint loose every few months and lubing the threads with PB Blaster before running them back in.
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The grease zirk fitting is an excellent idea! The big trucks have em and so forth. Have you tried lubing the threads with bees wax? I heard it's a good lubricant, but I'd be afraid of them backing out. Then again, that's what the lock nut is for. :)
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Psycoticredneck
Raminator said:
The grease zirk fitting is an excellent idea! The big trucks have em and so forth. Have you tried lubing the threads with bees wax? I heard it's a good lubricant, but I'd be afraid of them backing out. Then again, that's what the lock nut is for. :)
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I only installed the grease zerk in the slip shaft. as far as the u-joint seizing onto the input shaft of the box, I just pull it off every now and then to keep the set screws freed up and lube the threads. No matter what you lube the screws with, the lock nuts should keep them in place if properly tightended. I just use WD-40 or PB Blaster to lube up the threads. a buddy of mine coats the screws with anti-sieze....many different things can be used to accomplish the same task
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jungle
I've had great luck with my Borgeson shafts. The one I had on my 85 RC did rust up. But after 15 years in N.Y. state were they use salt like water you have to expect that. They do offer stainless steel "U" joints & shafts ;D. I now have that setup on one of my RCs & will be doing it on the outher one. They were also great to work with.
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